An Overview Of Web Portals And Their Functions

9/22/2016 Dhanur Chauhan 0 Comments

The ideal web portal is based on certain functionality areas, including search and navigation, personalisation, notification, task management and workflow, and collaboration and groupware.

Despite the fact that the majority of the functionality is not new, what is precisely new is the central idea that the business value as a whole is significantly more than the sum of its parts. Therefore, a successful online portal does not merely consist of excellent collaboration support or successful integration of the information sources. Rather, it comprises of a well-integrated mix of basic web portal functionalities.

Search and Navigation

The functionality serves as the basis for majority of the public online portals, which means that a successful portal must support its eventual users in a successful search for content.

A Web Portal should:

  • Present its users with the info that is appropriate to their role in an automatic manner
  • Suggest additional info to the user, and give the user the ability to voluntarily personalise the information that is presented by the portal
  • Allow users to search for info that was not known previously to be relevant to the role of
    the user, but which could be available through the portal.

Offer Personalisation

Personalisation is crucial to the delivery of appropriate info to the users of web portals: Every user obtains only the info that is precisely tailored to his or her needs. Personalisation should be effectively based on user roles and user preferences. 

There are Numerous Types of Personalisation
  • Personalisation of navigation (e.g. shortcuts to certain info, commonly known as favourites and bookmarks)
  • Personalisation of data or content (e.g. which stocks do I wish to witness in my stock ticker)
  • Personalisation of Layout (e.g. what info eventually appears precisely where on the screen, in which type of format, size, and colour)
A Vital High-Level Distinction exists between:
  • Design personalisation- The initial view of the portal, which could be pre-personalised based on the user’s role.
  • Voluntary personalisation-Where users are offered an exhaustive menu of personalisation options to choose from.
  • Involuntary personalisation-Where the system itself makes decisions unilaterally for users according to guesses with regard to their preferences.

Offer Task Management and Workflow
Web portals that provide task management services can assist users in taking part in or managing business processes that were formally defined. The workflow functionality permits automation of business processes. Therefore, as part of a business process that is workflow automated, a portal on the web must have the ability to prompt its users when they have specific tasks to perform.

Offer Collaboration and Groupware

Knowledge management as well as groupware make sure that the needed info is eventually stored in the right place and in the right mode. This ultimately means that the appropriate individuals are brought together with the appropriate information. Groupware software helps in less formal collaboration in comparison with workflow tools. Similar to workflow automation, groupware enhances the value that is delivered by several types of personalised portals.

An online portal must provide its users with accurate info that they are seeking. Web portals can be effectively personalised in terms of navigation, content, data, and layout.